Privacy Policy

Gracia Waterproofing ("we", "us", "our") operates graciawaterproofing.com. This page explains what information we collect when you use our website and services, and how we use it.

Information We Collect

When you book an inspection or contact us, we collect: your name, phone number, WhatsApp number (if different), address/location, and details about your waterproofing problem. If you use our "Auto-Detect Location" feature, we collect your device's GPS coordinates with your permission, solely to determine service area and scheduling.

How We Use Your Information

We use the information you provide to schedule your inspection, contact you about your booking, provide quotations, and follow up on completed work. We do not sell or rent your personal information to third parties.

WhatsApp Communication

When you book an inspection, our system may open WhatsApp with a pre-filled message to our business number. This message is sent from your own WhatsApp account, under WhatsApp's own privacy terms.

Data Storage

Booking information is stored in our internal scheduling system (Google Calendar and Google Sheets) for the purpose of managing appointments and maintaining service records.

Your Rights

You may contact us at any time to request that we delete your information from our records, except where we are required to retain it for legitimate business or legal purposes.

Contact Us

If you have questions about this Privacy Policy, contact us at info@graciawaterproofing.com or 96662 63743.