01
Property + case ID
Property type, location, inspection date, case ID, customer and supervisor.
Leakage kanipinche place ni kaadu — leakage ki actual source ni identify chesi solution istham.
What the report contains
02
Problem statement
The symptom you reported, how long it has lasted, the affected area and any prior repairs.
03
Visual evidence
Photos with arrows and labels — cracks, joints, stains, tile movement, drainage.
04
Thermal / moisture evidence
Thermal image and readings where taken, anomaly notes, and what a scan cannot prove on its own.
05
Cause classification
Confirmed / Probable / Possible / Excluded, each tied to the evidence above.
06
Opening recommendation
The minimum opening or verification point if physical confirmation is still required.
07
Treatment recommendation
System, preparation, scope, exclusions, sequence and testing.
08
Warranty mapping
Warranty tied to the exact quoted treatment — not a blanket years figure.
Cause labels we actually use
A thermal picture is evidence, not a courtroom verdict. These labels keep the diagnosis honest.
Confirmed
Multiple evidence points support the cause.
Probable
Evidence indicates the cause; further verification may still be required.
Possible
One or more clues exist, but the evidence is not enough for a firm conclusion.
Excluded
Inspected, and no supporting evidence found in the inspected area.
From symptom to warranty
01
Symptom
Bathroom leak, ceiling stain, wall damp or terrace seepage — what you see is the starting clue, not the diagnosis.
02
Inspection
On-site visual, thermal and optical checks. We do not quote a coating from a WhatsApp photo alone.
03
Evidence
Photos with marked points, thermal or moisture notes, and the limits of what the scan can prove.
04
Diagnosis
Cause labelled Confirmed, Probable, Possible or Excluded — then the minimum opening if we still need to verify.
05
Treatment
Quoted system, preparation, exclusions and testing. Work starts only after you approve the scope.
06
Warranty
The period on the quotation and certificate — not a generic banner number.
Related: thermal inspection, warranty matrix, case studies.
Diagnosis questions
It can show temperature differences that often sit over trapped moisture. It does not, by itself, prove a hidden pipe is broken. The report states that limit in writing.
Book the inspection. Get the report.
WhatsApp photos if you have them. The supervisor still walks the building before anything is quoted as treatment.