Confirmed
Multiple evidence points support the cause.
Problem · the last job did not hold
If waterproofing failed, coating it again is how you buy the same leak twice. We inspect what was skipped: joints, outlets, substrate, chemistry, testing. The second job has to be a different scope, not a second bucket.
What you are seeing
How Gracia diagnoses
We treat failed work as a new diagnosis, not a complaint about a brand. Photos of the old system, thermal if the path is hidden, then a scope that names what the last quote left out. We do not warrant someone else’s coat by painting over it.
HITEC City commercial roof in our case library had two previous coatings over untreated HVAC kerbs. The polyurea job started at those joints. That is the pattern we look for on failed terraces across the city.
Multiple evidence points support the cause.
Evidence indicates the cause; further verification may still be required.
One or more clues exist, but the evidence is not enough for a firm conclusion.
Inspected, and no supporting evidence found in the inspected area.
What the Leak Diagnostic Report contains → · Thermal diagnosis cluster
Local case

Problem. Repeated monsoon leaks into a commercial top floor despite two previous coatings.
Evidence. Failures clustered at HVAC kerbs and expansion joints, not the field of the old coat.
Confirmed. Untreated penetrations and joints under a coating that had been applied over them.
Treatment. Joint and kerb detailing, then specified polyurea system.
Testing. Pond test on bays that hold water; leak watch on the floor below.
Full case study →Questions
Usually because the source was not treated — a joint, a trap, ponding, or a pipe. Recoating the stain does not change the path. Inspection of the failure is the first day of the new job.
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People also look for
Book a free inspection. Written report before treatment. Warranty on the quotation.